Swift Air Conditioning (“Swift AC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit swiftacfl.com or contact us, how we use that information, and the choices you have.
1. Information we collect
We collect information you give us directly and information collected automatically.
- Information you provide: name, phone number, email address, ZIP code, service requested, and any details you share through our website forms, phone calls, or text messages.
- Automatic information: IP address, browser type, device, pages visited, referring URL, and interaction events. We collect this through cookies and similar technologies.
2. How we use your information
We use your information to:
- Respond to service requests, schedule appointments, and provide quotes.
- Send appointment confirmations, follow-ups, and service updates by phone, email, or text.
- Improve our website and services.
- Measure marketing performance and target ads to interested customers.
- Comply with legal obligations.
3. SMS / text messaging
When you provide your phone number through our website forms or by calling us, you consent to receive transactional and service-related text messages from Swift AC, including appointment confirmations, technician dispatch updates, follow-up messages, and occasional offers. Message and data rates may apply. Message frequency varies.
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (561) 685-8408. We will not sell your phone number or share it with third parties for their marketing.
4. Cookies and tracking
We use cookies and similar technologies to remember your preferences, measure site performance, and support advertising. The third-party services we use include:
- Google Analytics & Google Ads (analytics, conversion tracking, retargeting)
- Meta (Facebook) Pixel (conversion tracking, retargeting)
- CallRail (phone-call tracking and attribution)
- Go High Level (CRM and form processing)
You can disable cookies in your browser settings. Doing so may limit some site functionality. You can opt out of personalized Google ads at adssettings.google.com.
5. Sharing your information
We do not sell your personal information. We share information only with service providers who help us operate our business (for example, our CRM, payment processor, scheduling software, and advertising platforms). These providers are contractually required to handle your information consistent with this policy.
We may also disclose information when required by law, to enforce our agreements, or to protect the safety of our customers or technicians.
6. Data retention
We keep your information only as long as needed to provide service, comply with our legal obligations, resolve disputes, and enforce our agreements. Customer service records are typically retained for seven years.
7. Your rights
Depending on your state of residence, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses. To exercise any of these rights, contact us using the details below.
8. Children's privacy
Our website is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Effective” date at the top of the page tells you when it was last updated. Material changes will be announced on our website.
10. Contact us
If you have questions about this Privacy Policy, contact Swift Air Conditioning:
- Phone: (561) 685-8408
- Email: manny@swiftacfl.com
- Web: Contact form